Effective Date: 03/18/2025

At Follow the Flow, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information (e.g., name, email, phone number) when you fill out forms, place orders, or contact us.
• Payment Information (if applicable) to process transactions securely.
• Technical Data (e.g., IP address, browser type, device information) to enhance website functionality and user experience.
• Cookies & Tracking Technologies to analyze site performance and improve our services.

2. How We Use Your Information

We use the collected data for purposes such as:

• Processing transactions and fulfilling orders.
• Providing customer support and responding to inquiries.
• Improving our website, products, and services.
• Sending updates, offers, or important notices (if you opt-in).

3. Data Sharing & Security

We do not sell, rent, or share your personal data with third parties for marketing or promotional purposes. Your information may only be shared in limited circumstances:

• To comply with legal requirements or law enforcement requests.
• With trusted service providers assisting in business operations (e.g., payment processors, delivery services).

4. Mobile Information & SMS Privacy

• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
• All mobile opt-in data and consent are strictly protected and will not be shared with any third parties.

5. Your Privacy Rights & Choices

• You can opt out of marketing emails and SMS by following the unsubscribe instructions in any message.
• You may request access, correction, or deletion of your personal information by contacting us.
• Cookies can be managed through your browser settings.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📧 [email protected]

8. Text / SMS Consents

If you choose to opt-in to SMS communications from Follow The Flow, you will receive text messages at the mobile number you provide. These messages will be conversational  messages and automated messages regarding your queries related to Follow the Flow and regarding promotional offers and the discounts on services

9. Consent to Receive Automated Messages

You Will be  receiving the automated messages from Follow The Flow regarding the promotional offers and resolution for your query regarding the services.

10. Frequency of Messages

Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to the services requested from Follow The Flow.

11. Opt-Out and Support Options

You may opt out of receiving text messages at any time by texting “STOP”. Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm that you have unsubscribed. Should you wish to re-subscribe, you may text “START” to receive SMS messages again.

For assistance with the messaging service, text “HELP” or contact [email protected]

12. Wireless Carrier Rates and Services

Wireless message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

13. Confidentiality

We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Follow The Flow.

14. SMS Terms and Conditions

Product Description

By providing your mobile phone number to our Follow The Flow, you consent to receive SMS messages from Follow The Flow related to and their consulting/coaching services.

Phone/mobile number and Opt-in information will not be shared with third parties/affiliates for marketing/promotional purposes. 

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.